86%
+3%
100%
-5%
Question
Score
Answer
- General Information
- Date audit performed
-
- 4/17/2021
- Day of the week:
-
- Saturday
- Time of day audit was performed:
-
- 3:27 PM
- Manager on duty at the time of the audit:
-
- Patrick Heinz
- Exterior 100% (10/10)
- 1. Were all rear or side gates or doors locked when you arrived?
-
- Yes
- 10/10
- If no, please upload picture of open or unlocked gate or door.
- Additional Upload:
- Additional Upload:
- Picture upload #1:
- Picture upload #2:
- Picture upload #3:
- Picture upload #4:
- Exterior Comments Section
- There were no issues with the exterior.
- Safety and Security 89% (58/65)
- 1. Did the manager on duty ask for your authorization letter upon your arrival?
-
- Yes
- 15/15
- 2. Do all emergency exits have functioning illuminated exit signs above them?
-
- Yes
- 2/2
- Photo of emergency exit sign (If not functioning properly.):
- 3. Do all rear and side emergency exits have detex alarms installed on them?
-
- Yes
- 5/5
- 4. Were all door detex alarms armed and functioning when they were tested?
-
- Yes
- 10/10
- 5. Were all rear and side emergency exits locked when tested?
-
- Yes
- 5/5
- 6. Were all emergency exit ways clear and unobstructed?
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- No
- 0/5
- 7. Have all fire extinguishers been inspected within the last 12 months?
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- No
- 0/2
- 8. Are all fire extinguishers charged?
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- Yes
- 2/2
- 9. Does the location have an emergency evacuation plan?
-
- Yes
- 5/5
- ...If yes, is this plan posted where employees can view it?
-
- Yes
- 2/2
- Please take a picture of the emergency evacuation plan and where it is posted.
- ...If yes, do all employees that you spoke to have knowledge of its whereabouts?
-
- Yes
- 2/2
- 10. Are employee's coats, purses, book bags, etc. stored in a safe manner (not on sales floor or near registers)?
-
- Yes
- 5/5
- Picture upload:
- 11. Is there a crisis or disaster and emergency response manual on site? If not onsite does the manager know how to find the emergency information on the backbone?
-
- Yes
- 5/5
- Safety and Security Comments:
- The aisle to the emergency exit in the rear of the back room was partially blocked with trash containers.
The fire extinguisher next to the emergency door in the rear of the backroom has not been inspected since 2008.
The fire extinguisher next to the emergency door in the rear of the back room was blocked by an apron and mop bin. - Alarm System 100% (10/10)
- 1. Is the stores burglar alarm system functioning properly?
-
- Yes
- 5/5
- 1A. If no, has a service request been called in to repair the system?
-
- 0/0
- 2. Does the location have any panic buttons installed? (We suggest having one in every walk in freezer and one installed in the manager's office.)
-
- Yes
- 3. Do all opening and closing managers have their own alarm code?
-
- Yes
- 5/5
- 4. Who is responsible for changing and assigning these codes?
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- Patrick Heinz
- 5. When was the last time the burglar alarm was armed?
-
- 4/16/2021 mm/dd/yyyy
- Alarm Section Comments:
- The burglar alarm system and CCTV system were operating properly and were in good condition.
- Liquor Controls 100% (15/15)
- 1. Is the manager on duty able to explain company liquor control procedures in place at the location? If no, please write a brief description below.
-
- Yes
- 5/5
- 1A. Please have the manager describe the liquor control procedures in place at this location, and record what is described:
- Once the Licensed Venue Designated Representative delivers the products, the designated F&B Vendor employee of at least 21 years of age receives the alcohol. They then verify the product delivered and provide a signed invoice. All signed invoices/delivery tickets are given to the Licensed Venue Designated Representative, and they depart. The receiver then re-secures the location once the delivery has been completed.
- 2. Is the liquor storage area locked?
-
- Yes
- 5/5
- Photo of the inside of the liquor storage area:
- 3. Is there a separate inventory system being used to track what is removed and added to the liquor storage area?
-
- N/A
- 0/0
- ...If so, please describe this system.
-
- 4. Is the cold liquor storage area locked?
-
- Yes
- 5/5
- Photo of the inside of the cold liquor storage area:
- 5. Is there a separate inventory system being used to track what is removed and added to this area?
-
- N/A
- 0/0
- ...If so, please describe this system.
-
- Liquor Control Section Comments:
- Weekly inventories were in place.
- Office Security 71% (25/35)
- 1.Was the the door to the manager's office locked when you approached it?
-
- Yes
- 5/5
- Photo of the manager's office:
- 2. Was the safe locked? (Not on day lock.)
-
- Yes
- 5/5
- Photo of the safe:
- 3. Are all loyalty cards and or gift cards locked up in the safe? (The store is allowed to have a small amount of cards in the managers possession or locked up in a register drawer.)
-
- No
- 0/5
- 4. How many drop bags are currently in the safe?
-
- 8
- 5. Is the manager able to explain the proper store deposit and "drop" policy to you?
-
- Yes
- 5/5
- If not, Please describe below what the manager explains to you.
- The manager was able to explain the proper store deposit and "drop" policy.
The majority of the gift cards were not locked up in the safe. - 6. Are deposits or drops being made at least twice daily and signed by a manager and at least one other individual?
-
- No
- 0/5
- 7. Does the location have a key control log or similar?
-
- No
- ...If yes, is this chart or log filled out?
-
- 8. How many people have keys to this location?
-
- 3
- 9. Are they all current employees?
-
- Yes
- 5/5
- List the first and last names of all key holders:
-
- Patrick Heinz, Fredrick Cola, John Clearly
- 10. Does the location have a safe combination control log?
-
- Yes
- ...If yes, is this chart or log filled out?
-
- No
- 11. How many people have the combination to this safe?
-
- 3
- 12. Are they all current employees?
-
- Yes
- 5/5
- List the first and last names of all associates with safe combinations.
-
- Patrick Heinz, Fredrick Cola, John Clearly
- 13. Who is responsible for updating and tracking combination changes?
-
- Patrick Heinz
- Office Security Section Comments:
- Deposits or drops were not being made at least twice daily and were only being signed by the manager.
There was no key control log.
The safe combination control log was not filled out. - Loss Prevention Awareness 75% (15/20)
- 1. Does the store have the required We Care Line Poster posted in a visible area?
-
- Yes
- 10/10
- Upload a picture of the We Care Line poster and where it is poster in the store:
- 2. Did the employees interviewed know what the We Care Line is, and where the poster is displayed at the location?
-
- Yes
- 5/5
- 3. Did the servers that you spoke to seem knowledgeable in the proper way to process a guest coupon?
-
- No
- 0/5
- 4. Did the manager inform you of any potential loss prevention issues at their location?
-
- No
- Please notate any possible loss prevention issues that the manager has shared with you in this field.
-
- Loss Prevention Awareness Comments:
- When asked if there were any potential loss prevention issues at their location, the manager didn't inform me of any.
When I asked five servers how to properly process coupons, two of them were unaware of how to do so. - Additional Upload:
- Description of picture above:
- The aisle to the emergency exit in the rear of the back room was partially blocked with trash containers.
- Additional Upload:
- Description of picture above:
- The fire extinguisher next to the emergency door in the rear of the back room has not been inspected since 2008.
- Additional Upload:
- Description of picture above:
- The fire extinguisher next to the emergency door in the rear of the back room was blocked by an apron and mop bin.
- Additional Upload:
- Description of picture above:
-
- The log that was only signed by the manager.
- Additional Upload:
- Description of picture above:
-
- The gift cards that were not placed in the safe.
